FAQ

How to create an account?

You can connect to our website directly for staking through a web3 wallet, such as MetaMask or OKX Web3 wallet, and so on.

What networks does HedgePlus support?

Currently Arbitrum.

How to stake HedgePlus?

After connecting your wallet, go to the HedgePlus staking page, enter the staking amount, and confirm the operation. Once the staking is successful, you will start earning rewards.

How to check my yield?

On the 'My Portfolio' page, you can see the staked tokens and detailed information about the accumulated earnings.

How to charge my account?

You can charge through fiat currency in your wallet, or withdraw from a centralized exchange to your wallet, and then stake on our website.

What fees does the platform charge?

Our platform charges a 1% fee for staking and a 1% fee for unstaking. These fees are used to cover the fees of the JLP pool and gas fees. Ascent Yield currently does not charge any management fees or performance fees.

What should I do if my transaction does not show up?

Please be patient and wait for the blockchain to confirm the transaction. If it does not show up after 30 minutes, please contact our technical support team and provide your Tx.

What browsers are supported?

We recommend using the latest version of Chrome, Firefox, or Edge browsers for the best user experience.

Is my data safe?

We take user privacy and data security very seriously. All user data is encrypted, and we adhere to the latest industry security standards to ensure your information is safe.

How to contact customer support?

If you have any other questions, feel free to send your inquiries to [email protected], and we will respond within 7 working days.

How can I verify whether my money is actually staked in Hedge Plus?

HedgePlus’s smart contracts capture all of this information and can be checked and verified via block chain explorer.